FAILURE NOTIFICATION FORM

Please fill out the form below carefully. We need your information to be able to provide you with qualified support to solve the fault with your machine. Please note, that the fields marked with „*“ are mandatory fields, which we need in every case to provide support. Additionally, you can add informative pictures, video recordings, etc. to this fault message, which can support our cause analysis.

We reserve the right to charge for services, that ocur during the processing of the support, which are not covered by warranty. Billing is based on actural performance time according to our service cost rates in the current version. Please expressly agree tot he order under point 9.